Anti-Spam Policy Netricsoft, Inc. strongly encourages permission-based email marketing, a policy which applies to all users of BigHip products and services. An email address may only be added to a mailing list after the user of that email address has subscribed and confirmed the request to have his or her address added. The user of the email address must also agree to the subscription terms. This is called closed loop verification, also known as confirmed opt-in, verified opt-in, or double opt-in. Every email sent by BigHip contains an unsubscribe link. You can easily terminate your subscription by clicking on the unsubscribe link, or by sending an email to unsubscribe@bighip.com. By allowing individuals to easily unsubscribe, we ensure that only interested parties will receive email.

BigHip suggests the use of web panels to collect email addresses and assist in building list databases. After an individual subscribes an email address through the web panel supplied by BigHip, the user of that email address will receive an email requesting confirmation of his or her interest to receive future mailings about the particular topic of the list. The user must confirm his or her interest before their email address is added to the list data base. By following this protocol, we ensure that the content being supplied to that email address is requested and acceptable.

BigHip does not, under any circumstances, tolerate the use of spam. Spam is unsolicited, untargeted, unwanted, and ineffective email sent in bulk. It is sometimes offensive in nature, and often does not contain a working unsubscribe link. It has no place in our business.

BigHip reserves the right to monitor email campaigns, in an effort to prevent any misuse of our products or services.

If you would like report any misuse of BigHip's products or services, or report a particular message sent by BigHip, you may do so by emailing abuse@bighip.com. Upon receipt of a complaint against a BigHip user, a warning is issued to that user and an investigation is done. If multiple complaints are made against a BigHip user, or if the complaint persists, a second warning is issued and our system user is informed that one more complaint will result in a suspension of services. The user's account will eventually be terminated after further review of the particular case, disallowing them any account access.

BigHip reserves the right to terminate a BigHip user account, for abuse of our products or services at any time, with or without prior notice.

Abuse includes, without limitation, a BigHip user or customer: (i) initiating, procuring, arranging or facilitating the sending of unsolicited bulk email to promote or advertise, either directly or indirectly, a web site containing a web panel supplied by BigHip, or a web panel utilized to post data to BigHip; (ii) abusing any BigHip product or service in an effort to improperly collect email addresses, such as initiating, procuring, arranging or facilitating the scripting of a BigHip web panel or manually subscribing email addresses not in the BigHip user's list data base, (such as rented, purchased, transferred or harvested email addresses) in an attempt to cause the BigHip system to generate confirmation requests or list invitations and add email addresses to a BigHip user's list database; (iii) initiating the transmission of a message using the BigHip system with a false or deceptive from address, subject line, message content or link; (iv) conducting mailings contrary to the MAPS Guidelines for Proper Mailing List Management, while using BigHip's products or services; (v) utilizing BigHip’s products or services in any manner to facilitate the sending of email that is contrary to any applicable law, rule or regulation; (vi) any use of BigHip's products or services that involves the direct or indirect initiating, procuring, arranging or facilitating of any activity that may or will result in the sending of unsolicited bulk email; or (vi) any other use of BigHip's products or services that is contrary to best practices, as determined by BigHip, at its sole discretion.

At all times, we ask that BigHip users fully cooperate with any investigation carried out by, or on behalf of, BigHip.

Email marketing campaigns can be very successful and financially rewarding to those who implement them properly. BigHip prides itself on the proper use of email marketing, and does everything in its power to avoid the misuse of its products and services, when sending email to members of the public.